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Darrell Hardidge—Client Appreciation
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Keeping discounting to a minimum
High CX equals High Growth with Darrell Hardidge
Smashing the customer loyalty myth
Darrell Hardidge: Author of The 10 Commandments of Client Appreciation
Customers over competitors
Customer satisfaction is outdated
Influencing customer experience through people
Fixing the big mistakes in customer service (excerpt)
10 commandments of customer service excellence (excerpt)
